Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While playing can be fun and exciting, it's important to remember that the house always has a mathematical advantage. Play only with money you can afford to lose, and never gamble more than you would spend on other forms of entertainment.
Age Verification
All players must be 18 years of age or older to participate in online gambling in New Zealand. We are committed to preventing underage gambling. If you are under 18, please do not use our site or access any gambling services. If you're aware of someone under 18 gambling, please report it to the relevant authorities.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem. Please reach out for help:
- Chasing losses by gambling more to try to win back money you've lost
- Thinking about gambling constantly or planning the next gambling session
- Needing to gamble with larger amounts to get the same excitement
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Hiding your gambling from friends, family, or partners
- Lying about how much time or money you spend gambling
- Gambling to escape problems, stress, or negative emotions
- Borrowing money or going into debt to fund gambling
- Neglecting work, study, or personal relationships due to gambling
- Failed attempts to cut back or stop gambling
Self-Help Tools & Safer Gaming Features
Responsible gaming operators offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you're willing to deposit in a set time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose before you stop gambling
- Session Time Limits: Limit how long you play in one session
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling
Take advantage of these tools and use them consistently. They're designed to help you enjoy gaming responsibly.
Support & Help Organizations
If you're struggling with problem gambling, help is available. These organisations provide free, confidential support:
New Zealand
- Problem Gambling Foundation (NZ): www.pgf.nz | Free helpline: 0800 664 262
- Gambling Helpline (NZ): www.gamblinghelpline.co.nz | Phone: 0800 654 655
International Support (for players in other regions)
- Australia – Gambling Help Online: www.gamblinghelponline.org.au
- United Kingdom – GamCare: www.gamcare.org.uk
- United Kingdom – GamStop: www.gamstop.co.uk (National self-exclusion scheme)
- Canada – Responsible Gambling Council: www.responsiblegambling.org
- United States – National Council on Problem Gambling: www.ncpgambling.org | Helpline: 1-800-522-4700
If You Need Help
There is no shame in seeking help. Problem gambling is a recognized condition, and support is available. Whether you're concerned about your own gambling or someone else's, please don't hesitate to contact one of the organizations listed above. They provide confidential, non-judgmental support and can help you take back control.
Remember: It's never too late to ask for help.